David Ott, Principal
David Ott’s more than 20 years of executive level leadership in the health insurance and managed care industries includes a track record of extraordinary success in business development and organizational change management, including mergers/acquisitions and new business entity creation. David served as in senior executive positions for several large health care organizations, most recently as Senior Vice President of Business Development for WellPoint Health Networks, Inc., the largest health insurance company in the U.S. While CEO for HealthLink, Inc., the Midwest’s largest provider network, he spearheaded a successful merger of HealthLink with RIGHTCHOICE Managed Care, Inc., a Blue Cross Blue Shield subsidiary, and also created HealthLink CompManagement, a certified workers’ compensation managed care organization serving more than 2 million regional workers. David’s extensive corporate strategy experience has resulted in unparalleled growth in revenue and profitability. He earned a Bachelor of Science degree in Business Administration from the University of Missouri.
Bruce Gosser, Principal
Bruce Gosser, MHA, MA, BS, senior executive role in large scale system integration projects in WellPoint, Inc., the largest health plan payor in the U.S. Projects included system integration to complete company mergers and system enhancements to satisfy federal regulatory requirements in HIPAA and the NPI program. Gosser has designed and built Physician Hospital Organizations, IPAs and a Management Company for provider global risk administration.
With INNOVA, Gosser works extensively with IT strategy for acute and long term care providers and linking providers and payors through Patient-Centered Medical Home (PCMH) networks and ACO business models.
Gosser has served on the Board of Directors for St. Andrews Management Services, a senior care management company in St. Louis, MO since 2008.
Donald E. Lighter, MD, MBA, FAAP, FACHE
Dr. Donald E. Lighter has wide experience in the provider and payer segments of the health care industry. A practicing pediatrician for 25 years, Dr. Lighter led and operated both private and academic child health practices, as well as working in pediatric emergency departments, hospital-based after-hours clinics, and as a hospitalist. From 2001 – 2008, Dr. Lighter served as the Chief Quality Officer for the Shriners Hospitals for Children, a 22 hospital system, where he worked in the areas of medical staff performance and compensation, leadership training, and medical affairs strategic planning. His managed care experience spans nearly 30 years and includes serving as Vice President for Quality and Clinical Policy at WellCare, Inc., a Medicare/Medicaid HMO headquartered in Tampa. He has also worked as a Medical Director at Blue Cross Blue Shield of Tennessee, the University of Tennessee Health Plan, and Heritage Health Plan. Over the course of his career, Dr. Lighter has also led the formation of two IPAs and three HMOs.
Kezia D. Lilly, MSN, MBA, Clinical Operations
Kezia Lilly, MBA, MSN, BSN, has 15 years nursing and health informatics experience in hospitals, managed care and consulting. In addition to INNOVA, At Mercy Health Plan, Kezia worked in medical management, disease management, quality improvement and reporting, data analysis, and project management.
Kezia has worked with hospitals, health plans, ambulatory care centers, and long term care organizations to provide project management for new system implementations. Kezia also developed integrated links with the electronic health record systems of major providers. Kezia has consulted with EHR vendors and providers in acute care and long term care. Her direct experience with EPIC, Power Chart, Cerner, Logician, IDX, MedHOK, and Care Enhance programs brings extensive expertise for clients in evaluating and implementing EHR systems.
Kezia is completing dissertation research for a doctorate degree at Case Western University and has contributed professional articles on Healthcare Informatics, social media among nurses and a Design Study on a new health care service.
Courtney Walter, CPA, Finance
Courtney is a CPA with nine years of public accounting experience for Ernst & Young and over 20 years of health care industry experience. He has served in various managed care financial roles for MetLife HealthCare, WellPoint, and Coventry and held the position of CFO for HealthLink for ten years where he was also responsible for strategic planning, payor relations, marketing, IT, and medical economics.
Robin Theiss, Operations and Communications
Robin Theiss worked for 22 years in the health insurance industry, beginning with technical positions in claims and automation for General American Life Insurance Company where she managed database operations of the company’s many fee schedules and policy masters nationwide and also held positions in compliance, and field training and auditing of the company’s satellite offices and third party administrators across the U.S. and Canada. She was instrumental in the start-up of Sanus Health Plan where she set up operations and served as Manager of Claims, Customer Service, and Management Information Systems. As Director of Operations for MetLife, she directed operations for five regional service centers (St. Louis, Louisville, Chicago, Milwaukee, and Kansas City) and led the centralized Customer Service and Information Systems departments. For 11 years, Robin worked for HealthLink, Inc. holding the positions of Director of Operations, Vice President of Operations, Chief Operating Officer, and Senior Vice President of Strategic Affairs. In addition to her health care career, she is a writer, editor, bookseller, and nonprofit literary arts leader. Currently, she holds the position of Senior Editor for Boulevard magazine, a literary publication of St. Louis University, and has served in past positions as President of St. Louis Writers Guild, Secretary of the Board of Missouri Writers Guild, and Secretary of the Board of Missouri Center for the Book. Robin also owns an independent bookstore in St. Louis, StLBooks.